We are pleased to announce that after consultation with the Department of Health and Human Services (DHHS) and following the full compliance of all required measures our main bakery facility returned to action today. Our stores are open, packed with your favourites and we hope to see you soon! Unfortunately there will be some products that remain unavailable due to our response, including our highly decorated and custom celebration cakes. This means there are limited cakes available to order online but the full range will be back soon. If you have a celebration over the next couple of weeks we recommend calling your local store who will be able to help you find the right cake.
Thank you once again for all your support.
A member of the Ferguson Plarre cake decorating team at our central facility has tested positive for COVID-19. Unfortunately, as a result, we currently cannot accept any orders for decorated cakes (online or in-store) until we have implemented the final recommendations from the Department of Health and Human Services’ (DHHS).
This includes the immediate closure of our cake decorating facility, deep cleaning and the testing and quarantine of bakery staff. We’ll be back baking as soon as we can but for now the safety of our team and the wider community is our priority.
Our thoughts are with our affected team member and their family as we focus on providing them, and all our staff, support at this difficult time. We continue to do everything possible to keep our people and our customers safe.
We will be in touch with customers who have placed orders, but feel free to get in touch with your local store if you have any questions. Our stores are unaffected and will remain open as usual, despite reduced product availability.
We will update you with more information as soon as it becomes available.